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FAQ
Frequently Asked Questions
Yes! We maintain a range of demo machines in various models and configurations.
Heavy machines, such as HBM graders, are available for testing on a specially prepared site located directly next to our headquarters at Bruszewska 20 in Warsaw.
Machines for green space maintenance or municipal work can be demonstrated anywhere and anytime that suits the client.
We want you to be sure your machine selection meets your needs, so we encourage you to schedule a free, non-binding demonstration or to visit us in person
Absolutely! We provide full warranty and post-warranty service for all machines we sell.
Our mechanics regularly participate in domestic and international training sessions conducted by manufacturers, ensuring top-quality service and expertise.
Yes. Our spare parts department has all the necessary catalogs and is happy to assist in selecting the correct part.
All we need is some basic machine data – including the machine or engine serial number.
Yes, machines can be brought to our service center during business hours:
Monday–Thursday: 8:00–16:00
Friday: 8:00–14:00
Our stationary service is located at our headquarters, Bruszewska 20, Warsaw (Białołęka).
We recommend contacting us in advance to discuss the scope of service via the “Service Request Form” or by calling +48 696 429 366.
Yes. We understand our customers’ needs and offer mobile servicing to repair machines at their working location.
To schedule a mobile service, please fill out the “Service Request Form”.
Yes. To ensure durability and reliability, we recommend regular inspections in accordance with the user manual provided with each machine.
For new machines, such inspections are required to maintain the warranty.
Yes, we offer replacement engines. To check availability, we’ll need a photo of the current engine’s nameplate.
This helps us find a suitable replacement or suggest an alternative that meets your expectations.
Yes, we provide operation and maintenance training for all machines we sell.
Our training focuses on hands-on learning, covering the operation of key components and proper maintenance to ensure longevity.
Yes. In-person pickup of pre-ordered spare parts is available by prior arrangement.
Payment can be made in cash or via prepayment.